Reduce risk and increase service quality by transforming your processes
Modernize the user experience
The service portal is the essential cornerstone of your digital transformation to provide your customers and employees with a self-service experience that is mobile and user-friendly: Productivity, experiences, services: reduce the number of problems with a single, accessible portal for everyone.
Yunit offers unique skills in designing and building business or IT service portals on the ServiceNow platform and supports you as you reflect on and define features, and during the realization.
The functional development of market solutions and their openness to modern integration standards now make it possible to implement integrated platforms covering the IT service life cycle.
Our consultants are involved in the entire IT Service life cycle: project portfolio management, service catalog, service management, configuration & asset management, financial management, operations management.
Arising from IT service management (ITSM), the Enterprise Service Management (ESM) model is extending to other business domains. It is an opportunity to transform day-to-day work in the company, standardizing and automating activities in the form of services from a single platform.
Yunit offers a wide range of skills based around the ServiceNow platform to support you in your transformation: expertise on ServiceNow business applications (HR, customer support), design and development of custom applications on the Now Platform.
Yunit has developed specific know-how, focused on data issues in connection with Service Management.
Our expertise lies in federating repositories and rolling out automatic discovery mechanisms to build a steadfast foundation for the master data of an ESM platform. Once this level is reached, we provide support so you can make the most of your data by designing predictive models based on machine-learning technologies.