EXPERTISE
IT Services
Create an integrated IT management platform to help develop your delivery models
Offer summary
Objectives
The functional development of market solutions and their openness to modern integration standards now make it possible to implement integrated platforms covering the IT service life cycle.
It is now possible to unify IT, risk management and security operations on a single platform and to deliver modern, resilient services in line with customer-focused priorities.
We consider that the greater maturity of ISDs and the necessary development of delivery models create a favorable environment for the success of such transformation projects.
Our consultants are involved in the entire IT Service life cycle:
- project portfolio management,
- service catalog,
- service management,
- configuration & asset management,
- financial management,
- operations management.
Offer benefits
By setting up a single platform on ServiceNow, you can optimize IT service operations, and create a modern, engaging IT service experience based on automated and secure digital operations.
The benefits are numerous:
- Implementation of tried-and-tested processes
- Increased user satisfaction
- Increased productivity
- High-performance services with enhanced security
- Simple management of the service portfolio
- Compliance with ITIL best practice
- Live system support for IT services
- Proactive resolution of incidents/problems
Implementation
We work at various stages of your projects, sometimes at the level of strategy to provide a vision or diagnostic tools to help define a roadmap, sometimes at the level of rollout design and run support.
Yunit is also authorized to deliver training on behalf of the publisher.
Yunit comprises more than 50 experienced consultants with a high level of certification on the various ServiceNow platform modules.
Discover our references and customer cases
Want to go a step further side by side ?
We look forward to giving your digital transformation projects the framework they deserve to come to life.
The ideal solution exists, and we will help you to find it.